01
Overview
This Privacy Policy applies to the Qubbin mobile application and related services (the “Service”). In this policy, “Qubbin,” “we,” “us,” and “our” refer to Qubbin.
We collect only the information needed to provide accounts, organize and share household inventories, process item photos, keep the Service secure, and respond to support requests.
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Information we collect
Account information
Depending on how you sign in, this may include your email address, phone number, authentication identifiers from Apple or Google, and an optional display name. Authentication providers handle your credentials according to their own policies.
Inventory and household content
We store the information you add, including household memberships, box names and codes, rooms, categories, item names, quantities, notes, sharing codes, and related timestamps.
Photos and camera access
With your permission, Qubbin can access the camera to scan QR codes and take item photos, and can access photos you select from your library. QR camera frames are not recorded or uploaded. Photos you choose for boxes or items are uploaded to private storage so the Service can display and process them.
Technical information
We and our service providers may automatically receive limited technical information needed to operate and protect the Service, such as IP address, device or app details, request timestamps, and security or error logs.
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How we use information
We use information to:
- Create and secure your account and maintain your session.
- Store, organize, search, and display your boxes and items.
- Let household members collaborate on a shared inventory.
- Suggest item names from photos when you use the AI scan feature.
- Send authentication, verification, and service-related messages.
- Prevent abuse, diagnose problems, and improve reliability.
- Answer support requests and comply with legal obligations.
We do not sell your personal information. We do not use third-party advertising SDKs or track you across other companies’ apps and websites for advertising.
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AI photo processing
What happens when you use AI Scan
When you choose to analyze an item photo, Qubbin sends that photo to Anthropic’s Claude API. Anthropic processes it to return a suggested item name. Qubbin does not send your entire inventory or account password with that request.
Anthropic states that API inputs and outputs are normally deleted from its systems within 30 days, subject to limited exceptions such as a different contractual arrangement, policy enforcement, or legal requirements. Do not use AI Scan for photos containing information you do not want processed by an AI provider.
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Retention and deletion
We keep your account and inventory content while your account is active or as needed to provide the Service. Operational logs and backups may be retained for a limited period for security, recovery, legal, and fraud prevention purposes.
You can delete your account from Settings → Account → Delete Account. Deletion removes your account and content you own, including owned household inventory and associated stored photos. If you joined another person’s household, that household’s shared content remains with its owner, but your membership is removed. Some limited records may be retained when required by law or needed to resolve fraud, security, or legal issues.
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Your choices
- Review and update your display name and inventory inside Qubbin.
- Choose whether to use AI Scan; you can enter item names manually.
- Change camera and photo permissions at any time in iOS Settings.
- Leave a shared household or ask its owner to update shared content.
- Delete your account in the app as described above.
- Email us to request access, correction, or deletion when applicable in your location.
08
Security
We use administrative, technical, and organizational safeguards designed to protect information. These include authenticated access, private photo storage, encrypted network connections, and access controls that limit household data to authorized members. No service can guarantee absolute security, so please use a strong, unique password and protect your device.
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Children
Qubbin is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it as appropriate.
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International processing
Qubbin and its service providers may process information in countries other than the one where you live. Those countries may have different data-protection laws. Where required, we and our providers use recognized safeguards for international transfers.
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Changes to this policy
We may update this policy as Qubbin changes. We will post the updated version here and revise the date at the top. If a change materially affects your rights or how we use personal information, we will provide additional notice when required.
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Contact us
Questions, privacy requests, or concerns can be sent to:
Qubbin privacy supportsupport@qubbin.com